Privacy Policy

Introduction

Oxewell respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect information when you use our website and services.

Information We Collect

Personal Information

When you contact us through our inquiry form, we may collect:

• Name
• Email address
• Phone number (optional)
• Message content

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website
• Device information

How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries and provide customer support
• To improve our website and user experience
• To send information about products and services (with your consent)
• To comply with legal obligations
• To analyze website usage and optimize performance

Legal Basis for Processing

We process your personal data based on:

• Your consent (for inquiries and communications)
• Legitimate interests (website improvement and analytics)
• Legal obligations (record keeping and compliance)

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Inquiry data is typically retained for up to 2 years unless you request earlier deletion.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable data protection laws (including GDPR), you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdraw consent: Withdraw previously given consent

To exercise these rights, please contact us at [email protected].

Third-Party Services

We may use third-party services for website analytics and hosting. These services have their own privacy policies governing the use of your information. We do not sell or rent your personal information to third parties.

International Data Transfers

Your data is primarily stored and processed within the European Union. If data is transferred outside the EU, we ensure appropriate safeguards are in place to protect your information.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

Oxewell
Partizánska 7
017 01 Považská Bystrica
Slovakia
Email: [email protected]
Phone: +421 42 785 91 264